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South West Cares
 
 
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South West Cares
South West Community Development Council (CDC), together with 40 help agencies, including grassroots organisations (GROs), family service centres, self help groups and public agencies, have embarked on a South West Cares Agreement, as a concerted and stepped-up effort to provide holistic, timely and resident-centric assistance to needy residents.

There are three (3) components under South West Cares Agreement:
  • Utilisation of a Common and Single “Registration and Referral” All partners will adopt a single integrated registration and referral form, where residents seeking help need only fill up one (1) form, for evaluation of their assistance application. Only one (1) interview will be conducted at a single source, unless additional information is required.
  • Appointment of Care Coordinators
    Care coordinators, who are nominated by the partners, will form a network to coordinate and track referrals across different help agencies; to ensure that the loop is closed. The care coordinators will continue to be engaged on a monthly basis through email correspondences and quarterly networking sessions, to share knowledge and information on assistance programmes and schemes and leverage on one another’s resources to help needy residents.
  • Dissemination of help information under South West Assistance Guide
    The partners will help to disseminate help information with the South West Assistance Guide, which was launched last month to raise awareness of where and how to get help and to debunk common myths relating to social assistance.

  • South West Assistance Guide (pdf)
     

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